Tourism Discovery Centre Accessibility
This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.
Mobility
- Designated accessible parking near an accessible entrance that is specifically marked
- Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
- Entry route has a door that is at minimum 815 mm wide
- One or more entry points are automated
- Lowered counter at the reception or ticket desk
- Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
- Accessible path of travel and accessible style tables/booths
- Multiple floors with an elevator that is large enough for a 180-degree turn with a mobility device (minimum turning area of 1,500 mm in diameter)
- Key activities are accessible to guests using mobility devices
- Accessible spaces have clear views of the main activity (i.e. stage, viewing area)
- Pathways are hard packed surfaces with a maximum slope 5%
Vision
- Audible alarm and/or public service system
- Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
Hearing
- Staff are trained to use alternative communication tools such as Apps or text messaging
Cognitive & Sensory Friendly
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
General
- Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual, and hearing requirements
- Business has a dog relief area on site
- Business has high-speed internet service available for video application use
Elevator has braille on the buttons but no verbal announcements. Brochures racks are tiered and some information is available at lower height. Dogs are welcome in the centre.
The Williams Lake Visitor Centre is here to help you with all your travel needs! We provide information on Williams Lake, the Cariboo region, and the rest of Canada. The Museum of the Cariboo Chilcotin is located in the back half of the building. The centre also boast a ice cream/gift/coffee shop, interactive displays, washrooms, seating areas, and free internet. Contact us if you have any travel questions, or drop by if you need a rest during your trip!
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