Maps

Heritage Park Museum Accessibility

This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.

Mobility

Parking
  • Designated accessible parking near an accessible entrance that is specifically marked
Entrance
  • Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
  • Entry route has a door that is at minimum 815 mm wide
Restroom In Public Area
  • Adult change table and lift
  • Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
Activities & Transportation
  • Key activities are accessible to guests using mobility devices
  • Information displays (if applicable) at a lower height
  • Pathways are hard packed surfaces with a maximum slope 5%

Vision

Overall Space
  • Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
  • Staff are available to accompany guests through the venue as a guide, and to describe the sights

Cognitive & Sensory Friendly

Overall Space
  • Specific times are available for quiet visits to support people requiring low stimuli
  • An on-loan Sensory Kit is available with items such as fidgets, headphones, and a weighted blanket
  • Cognitive- and sensory-friendly information is included on the website
  • Neutral or muted colours that are calming and subdued
  • Surfaces, window coverings, and décor with minimal glare or reflection, as well as minimal use of bold patterns, shapes, or stripes
  • Nonslip floor surfaces with minimal reflection
  • Background noise is minimal, and alarms or auditory cues are on a low frequency
  • Staff are available to accompany guests through the venue as a guide, and to describe the sights
Signs & Navigation
  • A video or "storybook" guide is available in advance of visits, identifying such things as light/dark, noise and smell stimuli, lineups and security checks, quiet spaces, entrances/exits, restrooms, parking, and quieter times to visit
  • Signs have minimal glare or reflection
Restroom In Public Area
  • Adult change table and lift

General

High Speed Internet Service
  • Business has high-speed internet service available for video application use
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