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Rockwater Secret Cove Resort

Cabins & Cottages, Resorts & Wilderness Lodges, Accessibility

5356 Ole's Cove Road, Halfmoon Bay, British Columbia, V7Z 1B8

Rockwater Secret Cove Resort Accessibility

This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.

Mobility

Parking
  • Designated accessible parking near an accessible entrance that is specifically marked
Entrance
  • Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
  • Entry route has a door that is at minimum 815 mm wide
Restroom In Public Area
  • Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
Food Services
  • Accessible path of travel and accessible style tables/booths
Accessible Guest Rooms
  • Rooms for guests using mobility devices
  • Accessible route to accessible rooms
  • Entry door is a minimum 815 mm wide
  • Space between furniture is a minimum of 900 mm
Accessible Guest Room Bathroom
  • Door is a minimum 815 mm wide
  • Insulated pipes under sink vanity, where these pipes are exposed
  • Lever style faucet controls
  • Fixed grab bars in shower
  • Handheld showerhead with lever controls

Vision

Overall Space
  • Multiple lighting sources to improve visibility
  • Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
  • Staff are available to accompany guests through the venue as a guide, and to describe the sights

Hearing

Overall Space
  • Accommodation has closed captioning on TVs/video boards

Cognitive & Sensory Friendly

Overall Space
  • Neutral or muted colours that are calming and subdued
  • Minimal visual clutter and obstacles
  • Staff are available to accompany guests through the venue as a guide, and to describe the sights
Signs & Navigation
  • Directional signs at key decision points, including main entrances, restrooms, lounges, and reception desks

General

Emergency Plan
  • Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual, and hearing requirements
High Speed Internet Service
  • Business has high-speed internet service available for video application use

Rockwater Secret Cove Resort is the Sunshine Coast’s Premier 4 star year round resort, featuring 38 ocean front rooms, suites, tenthouse suites and cabins. The resort features a restaurant, lounge, and seasonal outdoor swimming pool. Ideal resort for getaway, corporate retreats and weddings.

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