Pointhouse Suites on Sargeant Bay Accessibility
This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.
Mobility
Parking
- Designated accessible parking near an accessible entrance that is specifically marked
- Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
- Entry route has a door that is at minimum 815 mm wide
- Designated gender-neutral/family restroom that can also accommodate a support person
- Accessible path of travel and accessible style tables/booths
- Rooms for guests using mobility devices
- Accessible route to accessible rooms
- Entry door is a minimum 815 mm wide
- Lever type handle on entrance door
- Easy pull or push door (max 22 newtons or 2.24 kilograms-force)
- Lowered bed height (550-600 mm)
- Space between furniture is a minimum of 900 mm
- Lowered hanging space in closet
- Door is a minimum 815 mm wide
- Fixed maximum hot water temperature
- Lever style faucet controls
- Lowered mirror at sink vanity
- Shower chair with backrest (fixed or portable) within reach of controls
- Handheld showerhead with lever controls
- Bath bench or chair with backrest
Vision
Overall Space
- Multiple lighting sources to improve visibility
- Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
Hearing
Overall Space
- Accommodation has closed captioning on TVs/video boards
- Staff are trained to use alternative communication tools such as Apps or text messaging
Cognitive & Sensory Friendly
Overall Space
- Neutral or muted colours that are calming and subdued
- Subtle and/or natural lighting, no florescent or harsh lighting, and no dark shadows
- Minimal visual clutter and obstacles
- Nonslip floor surfaces with minimal reflection
- Door handles have colour contrast with the body of the door; doors and frames have colour contrast with adjacent walls; any glass doors are marked to make them clearly visible
- Background noise is minimal, and alarms or auditory cues are on a low frequency
- Fragrance-free areas
- Designated quiet spaces with comfortable seating for individuals feeling anxious or confused
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
- Designated gender-neutral/family restroom that can also accommodate a support person
General
Supporting Programs
- Business accepts Access2Card (www.access2card.ca) or permits a support person to accompany the customer at no cost or at a discount
- Emergency plan includes staff trained to provide in-person assistance for people with cognitive disabilities
- System in place for guests to contact a staff member for help if required
- Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual, and hearing requirements
- Business has a dog relief area on site
- Business has high-speed internet service available for video application use
Additional Information
With backgrounds in Rehabilitation Medicine and Family Medicine we strive to be as inclusive as possible.Let us know your specific needs or concerns. We can help you choose suitable suites or make modifications to layouts as required.
Designed for privacy and modern luxury, the combination of dramatic West Coast architecture and stunning oceanfront location give Pointhouse Suites the romantic edge for getaways, honeymoons, intimate elopements or small seaside weddings.
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