Rocky Mountaineer Accessibility
This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.
Mobility
Parking
- Designated accessible parking near an accessible entrance that is specifically marked
- Space specifically marked with a van-accessible sign, at minimum 4.7 metres wide, large enough to accommodate a vehicle with a side lift/ramp
- Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
- Entry route has a door that is at minimum 815 mm wide
- Designated gender-neutral/family restroom that can also accommodate a support person
- Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
- Key activities are accessible to guests using mobility devices
- Pathways are hard packed surfaces with a maximum slope 5%
Cognitive & Sensory Friendly
Signs & Navigation
- Directional signs at key decision points, including main entrances, restrooms, lounges, and reception desks
- Entrance and exit are clearly identified on doors (including stalls and back of the main door)
- Designated gender-neutral/family restroom that can also accommodate a support person
General
Emergency Plan
- Emergency plan includes staff trained to provide in-person assistance for people with cognitive disabilities
- System in place for guests to contact a staff member for help if required
- Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual, and hearing requirements
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Rocky Mountaineer offers four unique rail routes in Western Canada, Canadian Rockies, and the American Southwest. See spectacular views of iconic, untouched landscapes from the comfort of our glass-dome trains while enjoying world-class service from our onboard team. Our destinations include Vancouver, Whistler, Jasper, Banff, and Lake Louise on our Canadian routes and Denver, Moab, and Glenwood Springs on our US route.
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