Vancouver Island Visitor Centre Accessibility
This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.
Mobility
Parking- Designated accessible parking near an accessible entrance that is specifically marked
Entrance- Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
- Entry route has a door that is at minimum 815 mm wide
- One or more entry points are automated
Lobby Or Reception Area- Lowered counter at the reception or ticket desk
Restroom In Public Area- Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
Activities & Transportation- Key activities are accessible to guests using mobility devices
- Information displays (if applicable) at a lower height
- Accessible spaces have clear views of the main activity (i.e. stage, viewing area)
- Pathways are hard packed surfaces with a maximum slope 5%
Vision
Overall Space- Braille/large print signage for all publicly accessible areas
- Audible alarm and/or public service system
- Multiple lighting sources to improve visibility
- Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
Cognitive & Sensory Friendly
Overall Space- Staff are available to accompany guests through the venue as a guide, and to describe the sights
General
Emergency Plan- Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual, and hearing requirements
Service Dogs- Staff have been trained on guide and service dog policies
- Business has a dog relief area on site
Additional InformationLarge spot in parking lot beside a sidewalk - can accommodate a van although not specifically marked.