Pacific Surf School Accessibility
This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.
Mobility
Entrance
- Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
- Entry route has a door that is at minimum 815 mm wide
- Key activities are accessible to guests using mobility devices
- Accessible spaces have clear views of the main activity (i.e. stage, viewing area)
- Pathways are hard packed surfaces with a maximum slope 5%
Vision
Overall Space
- Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
Hearing
Overall Space
- Staff are trained to use alternative communication tools such as Apps or text messaging
Cognitive & Sensory Friendly
Overall Space
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
General
Supporting Programs
- Business accepts Access2Card (www.access2card.ca) or permits a support person to accompany the customer at no cost or at a discount
- System in place for guests to contact a staff member for help if required
- Staff have been trained on guide and service dog policies
- Business has a dog relief area on site
- Business has high-speed internet service available for video application use
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Pacific Surf Company creates the opportunity for all to experience the life changing impact of the ocean. We’ve been spreading our love for surfing since 1998! As a company, we are proud to provide high quality lessons, exceptional rentals, create socially conscious apparel, and offer life changing experiences. We believe our customers deserve the best ocean experience possible, and understand that their time with us is much more than just a lesson or rental. We understand that its much more about a personalized ocean experience, not just the act of surfing.
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