Oak Bay Beach Hotel Accessibility
This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.
Mobility
- Designated accessible parking near an accessible entrance that is specifically marked
- Space specifically marked with a van-accessible sign, at minimum 4.7 metres wide, large enough to accommodate a vehicle with a side lift/ramp
- Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
- Entry route has a door that is at minimum 815 mm wide
- One or more entry points are automated
- Designated gender-neutral/family restroom that can also accommodate a support person
- Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
- Accessible path of travel and accessible style tables/booths
- Multiple floors with an elevator that is large enough for a 180-degree turn with a mobility device (minimum turning area of 1,500 mm in diameter)
- Rooms for guests using mobility devices
- Accessible route to accessible rooms
- Entry door is a minimum 815 mm wide
- Lever type handle on entrance door
- Lowered room controls (light switches, temperature controls)
- Lowered bed height (550-600 mm)
- Space between furniture is a minimum of 900 mm
- Space on both sides of bed for a 180-degree turn with a mobility device (minimum turning area of 1,500 mm in diameter)
- Door is a minimum 815 mm wide
- Roll-under sink minimum roll under height 684 mm
- Lever style faucet controls
- Lowered mirror at sink vanity
- No threshold roll-in shower
- Fixed grab bars in shower
- Bathtub with grab bars
- Grab bars at toilet
Vision
- Braille/large print signage for all publicly accessible areas
- Audible alarm and/or public service system
- Multiple lighting sources to improve visibility
- Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
Hearing
- Accommodation has closed captioning on TVs/video boards
- Guest rooms have a doorbell flasher
- Business has a visual warning (alarm) system
- Staff are trained to use alternative communication tools such as Apps or text messaging
Cognitive & Sensory Friendly
- Neutral or muted colours that are calming and subdued
- Subtle and/or natural lighting, no florescent or harsh lighting, and no dark shadows
- Minimal visual clutter and obstacles
- Background noise is minimal, and alarms or auditory cues are on a low frequency
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
- Directional signs at key decision points, including main entrances, restrooms, lounges, and reception desks
- Signs are clear and concise, in large, plain font with good contrast between text and background
- Signs include both text and pictures to help indicate the use of different rooms
- Signs have minimal glare or reflection
- Entrance and exit are clearly identified on doors (including stalls and back of the main door)
- Designated gender-neutral/family restroom that can also accommodate a support person
- Menus use large, plain fonts and simple descriptions, with minimal visual stimuli
General
- System in place for guests to contact a staff member for help if required
- Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual, and hearing requirements
- Staff have been trained on guide and service dog policies
- Business has a dog relief area on site
- Business has high-speed internet service available for video application use
Nestled on the shores of the Pacific Ocean near Victoria, BC, and overlooking the Salish Sea, the Oak Bay Beach Hotel offers breathtaking ocean views of snow-capped Mount Baker in the distance. The hotel is known for world-class services such as the award-winning Boathouse Spa, The Snug P(19+), heated seaside mineral pools (exclusive to guests 16 years and older), fine dining and more. Our well-appointed guest rooms and suites feature Nespresso Coffee and include large spa-inspired bathrooms. Have confidence in our care, knowing every detail has been thought through so we can continue to provide our guests with a safe and special vantage point from which to experience the best of the Pacific Northwest. Onsite adventure activities, private dining options, catering & conference facilities and event planning also available. Each stay includes: Underground parking (fee may apply), WiFi, full access to our heated seaside mineral pools, eucalyptus-infused sauna and fitness studio, and more.
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