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The Oswego Hotel

Hotels, Accessibility

500 Oswego St, Victoria, British Columbia, V8V 5C1

Amenities
Check pet-friendly specifics directly with the provider, regarding your requirements.

The Oswego Hotel Accessibility

This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.

Mobility

Parking
  • Designated accessible parking near an accessible entrance that is specifically marked
Entrance
  • Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
  • Entry route has a door that is at minimum 815 mm wide
  • One or more entry points are automated
Restroom In Public Area
  • Designated gender-neutral/family restroom that can also accommodate a support person
Food Services
  • Accessible path of travel and accessible style tables/booths
Elevator
  • Multiple floors with an elevator that is large enough for a 180-degree turn with a mobility device (minimum turning area of 1,500 mm in diameter)
Accessible Guest Rooms
  • Rooms for guests using mobility devices
  • Accessible route to accessible rooms
  • Entry door is a minimum 815 mm wide
  • Lever type handle on entrance door
  • Lowered bed height (550-600 mm)
  • Space on both sides of bed for a 180-degree turn with a mobility device (minimum turning area of 1,500 mm in diameter)
Accessible Guest Room Bathroom
  • Door is a minimum 815 mm wide
  • Roll-under sink minimum roll under height 684 mm
  • Lever style faucet controls
  • Fixed grab bars in shower
  • Bathtub with grab bars
  • Grab bars at toilet

Vision

Overall Space
  • Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail

Hearing

Overall Space
  • Staff are trained to use alternative communication tools such as Apps or text messaging

Cognitive & Sensory Friendly

Overall Space
  • Neutral or muted colours that are calming and subdued
  • Surfaces, window coverings, and décor with minimal glare or reflection, as well as minimal use of bold patterns, shapes, or stripes
  • Subtle and/or natural lighting, no florescent or harsh lighting, and no dark shadows
  • Minimal visual clutter and obstacles
  • Steps and slope changes are clearly marked and lit, and have handrails
Signs & Navigation
  • Signs are well lit
  • Signs have minimal glare or reflection
Restroom In Public Area
  • Designated gender-neutral/family restroom that can also accommodate a support person

General

Emergency Plan
  • System in place for guests to contact a staff member for help if required
Service Dogs
  • Staff have been trained on guide and service dog policies
  • Business has a dog relief area on site
High Speed Internet Service
  • Business has high-speed internet service available for video application use

Your Place in the Heart of Victoria. The Oswego Hotel experience is unique to Victoria, British Columbia. We are a sophisticated, boutique hotel steps away from the Inner Harbour and downtown core. This is a prime destination for the discerning and adventurous traveler. Whether romance, business travel or a much-needed getaway brings you to Victoria, the Oswego’s combination of modern design, industry leading service, and luxury amenities makes it the perfect place to get a taste of the city’s natural surroundings and urban vibe. Exhale like you’ve earned it and lean into our elevated, all-suite, boutique-hotel experience that pays homage to the authenticity and vibrancy of Victoria.

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