Pedder Bay RV Resort & Marina Accessibility
This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.
Mobility
Parking
- Designated accessible parking near an accessible entrance that is specifically marked
- Space specifically marked with a van-accessible sign, at minimum 4.7 metres wide, large enough to accommodate a vehicle with a side lift/ramp
- Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
- Entry route has a door that is at minimum 815 mm wide
- Lowered counter at the reception or ticket desk
- Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
- Accessible path of travel and accessible style tables/booths
- Key activities are accessible to guests using mobility devices
Vision
Overall Space
- Multiple lighting sources to improve visibility
- Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
Hearing
Overall Space
- Accommodation has closed captioning on TVs/video boards
- Staff are trained to use alternative communication tools such as Apps or text messaging
Cognitive & Sensory Friendly
Overall Space
- Neutral or muted colours that are calming and subdued
- Minimal visual clutter and obstacles
- Steps and slope changes are clearly marked and lit, and have handrails
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
- Directional signs at key decision points, including main entrances, restrooms, lounges, and reception desks
- Signs are clear and concise, in large, plain font with good contrast between text and background
- Entrance and exit are clearly identified on doors (including stalls and back of the main door)
- Menus contain simple pictures or photos to help identify menu items
General
Emergency Plan
- System in place for guests to contact a staff member for help if required
- Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual, and hearing requirements
- Business has a dog relief area on site
Welcome to Vancouver Islands premier RV resort and Marina located just 40 minutes from downtown Victoria. Enjoy the breath-taking natural beauty of the area against a backdrop of the Olympic Mountain Range and the Race Rocks Marine Reserve. Pedder Bay offers full service marina facilities including a fuel dock, three-lane boat launch ramp, boat rentals and guided fishing charters, gear rental, a tackle shop and lots more!
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